AutoBackup: 1194990528///AutoBackup on UPGRADE at 13-11-2007-14:48
CREATE TABLE `perlDesk_accesslog` (`id` int(11) unsigned NOT NULL auto_increment, `user` varchar(255) default NULL, `ip` varchar(255) default NULL, `time` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_activitylog` (`id` int(11) unsigned NOT NULL auto_increment, `cid` varchar(255) NOT NULL, `date` varchar(255) NOT NULL, `user` varchar(255) NOT NULL, `action` varchar(255) NOT NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_announce` (`id` int(11) unsigned NOT NULL auto_increment, `author` varchar(255) default NULL, `subject` varchar(255) default NULL, `message` text default NULL, `staff` char(1) default NULL, `users` char(1) default NULL, `time` varchar(16) default NULL, `display_until` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_blocked_email` (`id` int(11) unsigned NOT NULL auto_increment, `address` varchar(255) NOT NULL, `type` varchar(255) NOT NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_call_fields` (`id` int(11) unsigned NOT NULL auto_increment, `cid` varchar(255) default NULL, `fid` varchar(255) default NULL, `value` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_callrules` (`id` int(11) unsigned NOT NULL auto_increment, `rule` int(11) NOT NULL, `type` text default NULL, `value` text default NULL, `param` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_calls` (`id` int(11) unsigned NOT NULL auto_increment, `status` enum('OPEN','CLOSED','HOLD','DELETED') NOT NULL, `username` varchar(30) default NULL, `email` varchar(255) default NULL, `priority` char(1) default NULL, `category` varchar(255) default NULL, `subject` varchar(255) default NULL, `description` text default NULL, `time` varchar(20) default NULL, `ownership` varchar(255) default NULL, `closedby` varchar(255) default NULL, `method` char(2) default NULL, `track` varchar(50) NOT NULL, `active` varchar(50) NOT NULL, `aw` char(1) default NULL, `an` char(1) NOT NULL, `time_spent` varchar(255) NOT NULL, `sub_status` text default NULL, `is_locked` int(11) NOT NULL, `ikey` varchar(255) NOT NULL, `close_timer` int(11) default NULL, `lock_time` int(11) default NULL, `due_date` datetime default NULL, `color` varchar(255) default NULL, PRIMARY KEY (`id`), INDEX (`status`));
CREATE TABLE `perlDesk_chat` (`id` int(11) unsigned NOT NULL auto_increment, `session_id` int(11) unsigned default NULL, `time` timestamp , `username` varchar(30) default NULL, `staffname` varchar(20) default NULL, `department` varchar(255) default NULL, `direction` int(11) NOT NULL, `type` int(11) NOT NULL, `status` int(11) NOT NULL, `message` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_chatsession` (`id` int(11) unsigned NOT NULL auto_increment, `time` timestamp , `activity` timestamp , `username` varchar(30) default NULL, `staffname` varchar(20) default NULL, `department` varchar(255) default NULL, `state` text default NULL, `message` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_contacts` (`id` int(11) unsigned NOT NULL auto_increment, `staff` int(11) NOT NULL, `name` varchar(50) NOT NULL, `company` varchar(50) NOT NULL, `address` varchar(255) NOT NULL, `email` varchar(90) NOT NULL, `phone` varchar(19) default NULL, `url` varchar(90) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_cronrules` (`id` int(11) unsigned NOT NULL auto_increment, `period` int(11) NOT NULL, `action` text default NULL, `lastrun` int(11) NOT NULL, `lastcheck` int(11) NOT NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_departments` (`id` int(11) unsigned NOT NULL auto_increment, `level` varchar(255) default NULL, `from_name` text default NULL, `from_email` text default NULL, `assign_staff` text default NULL, `internal` int(1) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_downloadcats` (`id` int(11) unsigned NOT NULL auto_increment, `parent_id` int(11) default NULL, `name` varchar(255) default NULL, `assign_staff` text default NULL, `datetime` timestamp , PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_downloadfiles` (`id` int(11) unsigned NOT NULL auto_increment, `filename` varchar(255) default NULL, `parent_id` int(11) unsigned NOT NULL, `subject` text NOT NULL, `keywords` text default NULL, `description` text default NULL, `pd_file_id` int(11) NOT NULL, `owner` int(11) default NULL, `datetime` timestamp , PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_em_floodprotect` (`id` int(11) NOT NULL auto_increment, `sender` varchar(255) default NULL, `timestamp` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_em_forwarders` (`id` int(11) unsigned NOT NULL auto_increment, `address` varchar(255) default NULL, `category` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_files` (`id` int(11) unsigned NOT NULL auto_increment, `cid` int(11) default NULL, `nid` int(11) default NULL, `filename` varchar(255) NOT NULL, `file` varchar(255) NOT NULL, `kb` int(11) default NULL, `type` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_kb_acronym` (`id` int(11) unsigned NOT NULL auto_increment, `letter` char(1) default NULL, `acronym` varchar(255) default NULL, `acronymname` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_kb_cat` (`id` int(11) unsigned NOT NULL auto_increment, `category` varchar(255) default NULL, `parent_category` int(11) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_kb_comments` (`id` int(11) unsigned NOT NULL auto_increment, `article_id` int(11) default NULL, `name` varchar(255) default NULL, `email` varchar(255) default NULL, `comments` text default NULL, PRIMARY KEY (`id`), INDEX (`article_id`));
CREATE TABLE `perlDesk_kb_entries` (`id` int(11) unsigned NOT NULL auto_increment, `category` varchar(255) default NULL, `catid` int(11) default NULL, `author` varchar(255) default NULL, `subject` varchar(255) default NULL, `keywords` text default NULL, `description` text default NULL, `views` varchar(50) default NULL, `stamp` timestamp , `filetype` varchar(255) default NULL, `fileid` int(11) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_kb_glossary` (`id` int(11) unsigned NOT NULL auto_increment, `letter` char(1) default NULL, `shortname` varchar(255) default NULL, `description` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_kb_ratings` (`id` int(11) unsigned NOT NULL auto_increment, `article_id` int(11) default NULL, `word_id` int(11) default NULL, `rating` int(2) default NULL, PRIMARY KEY (`id`), INDEX (`article_id`), INDEX (`word_id`));
CREATE TABLE `perlDesk_kb_stats` (`id` int(11) unsigned NOT NULL auto_increment, `article_id` int(11) default NULL, `number` int(11) default NULL, `date` date default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_kb_words` (`id` int(11) unsigned NOT NULL auto_increment, `word` varchar(255) default NULL, PRIMARY KEY (`id`), UNIQUE INDEX (`word`));
CREATE TABLE `perlDesk_mailrules` (`id` int(11) unsigned NOT NULL auto_increment, `rule_id` int(11) default NULL, `rule` int(5) default NULL, `action` int(5) default NULL, `text` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_messages` (`id` int(11) unsigned NOT NULL auto_increment, `touser` varchar(50) NOT NULL, `sender` varchar(50) NOT NULL, `date` varchar(20) NOT NULL, `subject` varchar(255) NOT NULL, `message` text NOT NULL, `stamp` varchar(20) NOT NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_notedrafts` (`id` int(11) unsigned NOT NULL auto_increment, `owner` char(1) default NULL, `visible` char(1) default NULL, `action` varchar(255) default NULL, `call` int(11) default NULL, `author` varchar(255) default NULL, `time` varchar(20) default NULL, `ikey` varchar(255) default NULL, `comment` text default NULL, `poster_ip` varchar(40) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_notes` (`id` int(11) unsigned NOT NULL auto_increment, `owner` char(1) default NULL, `visible` char(1) default NULL, `action` varchar(255) default NULL, `call` int(11) default NULL, `author` varchar(255) default NULL, `time` varchar(20) default NULL, `ikey` varchar(255) default NULL, `comment` text default NULL, `poster_ip` varchar(40) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_popservers` (`id` int(11) unsigned NOT NULL auto_increment, `pop_host` varchar(255) NOT NULL, `pop_user` varchar(255) NOT NULL, `pop_password` varchar(255) NOT NULL, `pop_port` varchar(5) NOT NULL, `stay_emails` int(3) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_preans` (`id` int(11) unsigned NOT NULL auto_increment, `author` varchar(25) default NULL, `subject` varchar(255) default NULL, `text` text default NULL, `date` varchar(20) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_reviews` (`id` int(11) unsigned NOT NULL auto_increment, `owner` varchar(255) default NULL, `staff` varchar(255) default NULL, `nid` varchar(255) default NULL, `rating` varchar(255) default NULL, `comments` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_settings` (`setting` varchar(50) NOT NULL, `value` varchar(225) default NULL, PRIMARY KEY (`setting`));
CREATE TABLE `perlDesk_settings_extra` (`setting` varchar(50) NOT NULL, `value` text default NULL, PRIMARY KEY (`setting`));
CREATE TABLE `perlDesk_signup_fields` (`id` int(11) unsigned NOT NULL auto_increment, `name` varchar(255) default NULL, `value` varchar(255) default NULL, `dorder` varchar(10) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_signup_values` (`id` int(11) unsigned NOT NULL auto_increment, `cid` varchar(10) default NULL, `sid` varchar(10) default NULL, `value` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_staff` (`id` int(11) unsigned NOT NULL auto_increment, `username` varchar(20) default NULL, `password` varchar(255) default NULL, `name` varchar(50) default NULL, `email` varchar(50) default NULL, `access` varchar(255) default NULL, `notify` char(1) default NULL, `responsetime` varchar(20) default NULL, `callsclosed` varchar(10) default NULL, `signature` text default NULL, `rkey` char(2) default NULL, `lpage` varchar(255) default NULL, `play_sound` char(1) default NULL, `llogin` varchar(255) default NULL, `address` text default NULL, `city` text default NULL, `state` text default NULL, `zip` text default NULL, `country` text default NULL, `phone` text default NULL, `mobile` text default NULL, `comments` text default NULL, `template` text default NULL, `number_new_main` int(11) default NULL, `awatar` int(11) default NULL, `report_access` int(1) default NULL, `redirect_answer` int(1) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_staffaccess` (`staff_id` int(11) default NULL, `dep_id` int(11) default NULL);
CREATE TABLE `perlDesk_staffactive` (`username` varchar(20) NOT NULL, `date` varchar(20) NOT NULL);
CREATE TABLE `perlDesk_stafflogin` (`username` varchar(50) default NULL, `date` varchar(20) default NULL);
CREATE TABLE `perlDesk_staffread` (`username` varchar(50) NOT NULL, `date` varchar(20) NOT NULL);
CREATE TABLE `perlDesk_survey` (`id` int(11) unsigned NOT NULL auto_increment, `order` int(11) default NULL, `text` varchar(30) NOT NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_taskbar` (`id` int(11) unsigned NOT NULL auto_increment, `username` varchar(50) default NULL, `last_call` varchar(50) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_tasks` (`id` int(11) NOT NULL auto_increment, `user_id` int(11) default NULL, `name` varchar(50) default NULL, `details` varchar(255) default NULL, `time` datetime default NULL, `notify` tinyint(4) default NULL, `notify_type` tinyint(4) default NULL, `notify_earlier` int(11) default NULL, `notify_email` varchar(255) default NULL, `your_period` int(11) default NULL, `status` tinyint(4) default NULL, `stamp` timestamp , `callid` int(11) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_templates` (`id` int(11) NOT NULL auto_increment, `user_dir` text default NULL, `staff_dir` text default NULL, `admin_dir` text default NULL, `name` text default NULL, `img_dir` text default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_ticket_fields` (`id` int(11) unsigned NOT NULL auto_increment, `name` varchar(255) default NULL, `value` varchar(255) default NULL, `dorder` varchar(10) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_tshooter` (`id` int(11) NOT NULL auto_increment, `name` varchar(50) default NULL, `first_question_id` int(11) default NULL, `stamp` timestamp , PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_tshooter_archive` (`id` int(11) NOT NULL auto_increment, `tshooter_id` int(11) default NULL, `parent_id` int(11) default NULL, `name` varchar(255) default NULL, `question` text default NULL, `answer` text default NULL, `level` tinyint(4) default NULL, `action_type` tinyint(4) default NULL, `stamp` timestamp , PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_user_events` (`id` int(11) unsigned NOT NULL auto_increment, `user` varchar(255) default NULL, `time` varchar(255) default NULL, `subject` varchar(255) default NULL, `description` text default NULL, `date` varchar(50) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_usergroups` (`id` int(11) NOT NULL auto_increment, `name` varchar(255) default NULL, PRIMARY KEY (`id`));
CREATE TABLE `perlDesk_users` (`id` int(11) unsigned NOT NULL auto_increment, `username` varchar(30) default NULL, `password` varchar(255) default NULL, `name` varchar(50) default NULL, `email` text default NULL, `url` varchar(50) default NULL, `company` varchar(50) default NULL, `rkey` varchar(5) default NULL, `pending` char(1) default NULL, `active` varchar(50) default NULL, `acode` varchar(50) default NULL, `lcall` varchar(255) NOT NULL, `group_id` int(11) default NULL, `secondary_email` text default NULL, PRIMARY KEY (`id`));
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176047133', '72.228.116.67', 'Jimbo', '1');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176054871', '72.228.116.67', 'Jimbo', '2');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176055075', '72.228.116.67', 'Jimbo', '3');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176056801', '72.228.116.67', 'Jimbo', '4');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176057799', '72.228.116.67', 'Jimbo', '5');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176074007', '72.228.116.67', 'Jimbo', '6');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176173477', '24.154.78.238', 'mahess', '7');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176175175', '24.154.78.238', 'mahess', '8');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176229764', '69.95.85.40', 'mahess', '9');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176238980', '69.95.85.40', 'mahess', '10');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176254033', '24.154.78.238', 'mahess', '11');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176255706', '24.154.78.238', 'mahess', '12');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176308877', '69.95.85.40', 'mahess', '13');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176406632', '209.251.98.126', 'Nov1wc', '14');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176469400', '69.95.85.40', 'mahess', '15');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176482203', '69.95.85.40', 'mahess', '16');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176491142', '69.95.85.40', 'mahess', '17');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176822712', '69.95.85.40', 'mahess', '18');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176840401', '69.95.85.40', 'mahess', '19');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1176919738', '69.95.85.40', 'mahess', '20');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177099662', '68.16.244.44', 'sackett', '21');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177339629', '162.40.117.199', 'grayl', '22');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177371361', '72.133.203.209', 'rmccox', '23');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177523721', '130.94.160.185', 'globalaviation1', '24');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177537417', '130.94.160.185', 'globalaviation1', '25');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177615590', '130.94.160.185', 'globalaviation1', '26');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177615837', '130.94.160.185', 'globalaviation1', '27');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177685330', '71.38.129.189', 'globalaviation1', '28');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177689810', '71.56.225.125', 'Don', '29');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1177798439', '71.56.225.125', 'don', '30');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178205568', '64.169.40.18', 'mosofsky', '31');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178286628', '162.40.117.206', 'DuncanAviation', '32');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178289348', '162.40.117.206', 'DuncanAviation', '33');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178639647', '68.231.124.254', 'petsmart1', '34');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178639824', '68.231.124.254', 'petsmart1', '35');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178639967', '68.231.124.254', 'petsmart1', '36');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178640112', '68.231.124.254', 'petsmart1', '37');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178657405', '63.230.252.93', 'petsmart1', '38');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178658189', '63.230.252.93', 'petsmart1', '39');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1178743972', '162.40.117.199', 'grayl', '40');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1179413816', '68.231.124.254', 'petsmart1', '41');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1179422818', '66.184.205.108', 'Nov1wc', '42');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1179970078', '70.248.25.96', 'SteveC', '43');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1179972193', '65.40.95.54', 'gnjones', '44');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1180032303', '140.140.58.13', 'SteveC', '45');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1180043304', '70.248.25.96', 'SteveC', '46');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1180535954', '12.179.0.117', 'Nov1wc', '47');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1180640324', '68.36.175.194', 'cwaero', '48');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1180643187', '70.54.226.58', 'petsmart1', '49');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181060317', '205.188.117.7', 'Nov1wc', '50');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181149739', '72.255.118.53', 'petsmart1', '51');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181153726', '74.60.137.207', 'dlc4969', '52');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181183752', '205.188.116.201', 'Nov1wc', '53');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181683193', '209.240.188.3', 'gsigler', '54');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181754172', '72.192.160.212', 'danair', '55');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181833101', '68.243.241.93', 'joeymeier', '56');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181834917', '70.11.126.251', 'joeymeier', '57');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1181847138', '64.169.40.18', 'ccrjet', '58');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1182465044', '70.11.91.133', 'joeymeier', '59');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1182577199', '70.11.242.97', 'joeymeier', '60');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1182803882', '209.19.81.67', 'kevans', '61');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1182880071', '74.60.137.207', 'dlc4969', '62');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183403480', '12.198.112.2', 'gbgrahn', '63');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183405190', '12.198.112.2', 'gbgrahn', '64');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183422674', '75.181.97.98', 'joeymeier', '65');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183422827', '75.213.246.83', 'gbgrahn', '66');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183580225', '72.154.92.231', 'maloneair', '67');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183748979', '70.1.163.227', 'danair', '68');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183975941', '196.47.69.69', 'paul', '69');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1183983050', '208.66.78.226', 'Don', '70');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1184058469', '196.47.69.27', 'paul', '71');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1184083322', '196.47.71.237', 'paul', '72');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1184230745', '196.47.71.80', 'paul', '73');
REPLACE INTO `perlDesk_accesslog` (`time`, `ip`, `user`, `id`) VALUES ('1184600519', '196.47.64.196', 'paul', '74');
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REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-4-2007-17:35', 'Status Changed: CLOSED', 'Staff: Staff', '12', '42');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-4-2007-17:36', 'Status Changed: DELETED', 'Staff: Staff', '13', '43');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-4-2007-17:37', 'Status Changed: DELETED', 'Staff: Staff', '12', '44');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-4-2007-19:18', 'Request Logged', 'User', '14', '45');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('11-4-2007-08:05', 'Status Changed: CLOSED', 'Staff: Staff', '14', '46');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('11-4-2007-08:05', 'Staff Closed Using Mass Close', 'Staff Staff', '11', '47');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('11-4-2007-10:41', 'Request Logged', 'User', '15', '48');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('11-4-2007-10:48', 'Status Changed: CLOSED', 'Staff: Staff', '15', '49');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-4-2007-07:42', 'Request Logged', 'User', '16', '50');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-4-2007-11:21', 'Status Changed: CLOSED', 'Staff: Staff', '16', '51');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-4-2007-13:10', 'Request Logged', 'User', '17', '52');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-4-2007-13:48', 'Status Changed: CLOSED', 'Staff: Staff', '17', '53');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-4-2007-14:15', 'Status Changed: CLOSED', 'Staff: Staff', '17', '54');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-4-2007-09:14', 'Request Logged', 'User', '18', '55');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-4-2007-10:06', 'Status Changed: CLOSED', 'Staff: Staff', '18', '56');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-4-2007-14:10', 'Request Logged', 'User', '19', '57');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-4-2007-13:11', 'Status Changed: CLOSED', 'Staff: Staff', '19', '58');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-4-2007-13:11', 'Status Changed: CLOSED', 'Staff: Staff', '19', '59');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-09:02', 'Request Logged', 'User', '20', '60');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-10:41', 'Staff Closed Using Mass Close', 'Staff Staff', '20', '61');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-11:00', 'Request Re-Opened', 'User', '20', '62');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-11:00', 'Answer(by email) Logged', 'User', '20', '63');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-11:18', 'Status Changed: CLOSED', 'Staff: Staff', '20', '64');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-14:15', 'Request Re-Opened', 'User', '20', '65');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-14:15', 'Answer(by email) Logged', 'User', '20', '66');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-4-2007-17:39', 'Request Logged', 'User', '21', '67');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-07:43', 'Status Changed: CLOSED', 'Staff: Staff', '20', '68');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-07:46', 'Status Changed: CLOSED', 'Staff: Staff', '21', '69');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-07:47', 'Status Changed: CLOSED', 'Staff: Staff', '21', '70');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-08:15', 'Request Re-Opened', 'User', '20', '71');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-08:15', 'Answer(by email) Logged', 'User', '20', '72');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-08:45', 'Answer(by email) Logged', 'User', '20', '73');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-12:47', 'Status Changed: CLOSED', 'Staff: Staff', '20', '74');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-12:47', 'Status Changed: CLOSED', 'Staff: Staff', '20', '75');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-13:00', 'Request Re-Opened', 'User', '20', '76');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-4-2007-13:00', 'Answer(by email) Logged', 'User', '20', '77');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-07:42', 'Status Changed: CLOSED', 'Staff: Staff', '20', '78');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-07:42', 'Status Changed: CLOSED', 'Staff: Staff', '20', '79');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-10:15', 'Request Re-Opened', 'User', '20', '80');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-10:15', 'Answer(by email) Logged', 'User', '20', '81');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-13:46', 'Status Changed: CLOSED', 'Staff: Staff', '20', '82');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-14:45', 'Request Re-Opened', 'User', '20', '83');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-4-2007-14:45', 'Answer(by email) Logged', 'User', '20', '84');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-4-2007-07:23', 'Status Changed: CLOSED', 'Staff: Staff', '20', '85');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-4-2007-09:30', 'Request Re-Opened', 'User', '20', '86');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-4-2007-09:30', 'Answer(by email) Logged', 'User', '20', '87');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-4-2007-10:14', 'Request Logged', 'User', '22', '88');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-4-2007-13:46', 'Status Changed: CLOSED', 'Staff: Staff', '22', '89');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-4-2007-15:15', 'Request Re-Opened', 'User', '22', '90');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-4-2007-15:15', 'Answer(by email) Logged', 'User', '22', '91');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('29-4-2007-08:48', 'Status Changed: CLOSED', 'Staff: Staff', '22', '92');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('30-4-2007-09:36', 'Status Changed: CLOSED', 'Staff: Staff', '20', '93');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-5-2007-09:39', 'Request Logged', 'User', '23', '94');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-5-2007-10:26', 'Status Changed: CLOSED', 'Staff: Staff', '23', '95');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-5-2007-10:30', 'Request Re-Opened', 'User', '23', '96');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-5-2007-10:30', 'Answer(by email) Logged', 'User', '23', '97');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-5-2007-13:01', 'Status Changed: CLOSED', 'Staff: Staff', '23', '98');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-5-2007-08:04', 'Request Logged', 'User', '24', '99');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-5-2007-09:15', 'Status Changed: CLOSED', 'Staff: Staff', '24', '100');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-5-2007-14:55', 'Request Logged', 'User', '25', '101');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-5-2007-14:59', 'Request Logged', 'User', '26', '102');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-5-2007-15:12', 'Request Logged', 'User', '27', '103');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-5-2007-12:04', 'Status Changed: CLOSED', 'Staff: Staff', '27', '104');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-5-2007-12:05', 'Staff Claimed Ownership', 'Staff Staff', '25', '105');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-5-2007-12:05', 'Staff Claimed Ownership', 'Staff Staff', '26', '106');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-5-2007-12:15', 'Request Re-Opened', 'User', '27', '107');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-5-2007-12:15', 'Answer(by email) Logged', 'User', '27', '108');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-5-2007-12:31', 'Status Changed: CLOSED', 'Staff: Staff', '27', '109');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('12-5-2007-09:10', 'Status Changed: CLOSED', 'Staff: Staff', '26', '110');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('12-5-2007-09:11', 'Status Changed: CLOSED', 'Staff: Staff', '25', '111');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('12-5-2007-15:30', 'Request Re-Opened', 'User', '25', '112');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('12-5-2007-15:30', 'Answer(by email) Logged', 'User', '25', '113');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-5-2007-08:17', 'Status Changed: CLOSED', 'Staff: Staff', '25', '114');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-5-2007-10:30', 'Request(by email) Logged', 'User', '28', '115');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-5-2007-09:11', 'Status Changed: CLOSED', 'Staff: Staff', '28', '116');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-5-2007-09:05', 'Request Logged', 'User', '29', '117');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-5-2007-10:20', 'Status Changed: CLOSED', 'Staff: Staff', '29', '118');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-5-2007-11:40', 'Request Logged', 'User', '30', '119');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-5-2007-14:00', 'Status Changed: CLOSED', 'Staff: Staff', '30', '120');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-5-2007-15:15', 'Request Re-Opened', 'User', '29', '121');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-5-2007-15:15', 'Answer(by email) Logged', 'User', '29', '122');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-5-2007-08:29', 'Status Changed: CLOSED', 'Staff: Staff', '29', '123');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-5-2007-19:36', 'Request Logged', 'User', '31', '124');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-5-2007-21:09', 'Request Logged', 'User', '32', '125');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-5-2007-14:27', 'Status Changed: CLOSED', 'Staff: Staff', '31', '126');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-5-2007-14:31', 'Status Changed: CLOSED', 'Staff: Staff', '32', '127');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-5-2007-15:51', 'Request Logged', 'User', '33', '128');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-5-2007-06:40', 'Status Changed: CLOSED', 'Staff: Staff', '33', '129');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('31-5-2007-14:10', 'Request Logged', 'User', '34', '130');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-6-2007-12:29', 'Status Changed: CLOSED', 'Staff: Staff', '34', '131');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-6-2007-10:35', 'Request Logged', 'User', '35', '132');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-6-2007-13:13', 'Status Changed: CLOSED', 'Staff: Staff', '35', '133');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-6-2007-18:00', 'Request Re-Opened', 'User', '35', '134');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-6-2007-18:00', 'Answer(by email) Logged', 'User', '35', '135');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-08:14', 'Status Changed: CLOSED', 'Staff: Staff', '35', '136');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-08:14', 'Status Changed: CLOSED', 'Staff: Staff', '35', '137');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-11:16', 'Request Logged', 'User', '36', '138');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-12:22', 'Request Logged', 'User', '37', '139');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-20:45', 'Request Re-Opened', 'User', '35', '140');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-20:45', 'Answer(by email) Logged', 'User', '35', '141');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-6-2007-20:48', 'Request Logged', 'User', '38', '142');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-6-2007-08:45', 'Request(by email) Logged', 'User', '39', '143');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-6-2007-11:07', 'Request Logged', 'User', '40', '144');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-09:48', 'Request Logged', 'User', '41', '145');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-11:41', 'Status Changed: CLOSED', 'Staff: Staff', '36', '146');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-11:44', 'Status Changed: CLOSED', 'Staff: Staff', '35', '147');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-12:44', 'Status Changed: CLOSED', 'Staff: Staff', '38', '148');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-12:59', 'Request Logged', 'User', '42', '149');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-14:45', 'Answer(by email) Logged', 'User', '42', '150');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-6-2007-21:00', 'Answer(by email) Logged', 'User', '41', '151');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-08:15', 'Status Changed: CLOSED', 'Staff: Staff', '41', '152');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-09:15', 'Request Re-Opened', 'User', '35', '153');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-09:15', 'Answer(by email) Logged', 'User', '35', '154');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-09:23', 'Status Changed: CLOSED', 'Staff: Staff', '42', '155');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-09:30', 'Answer(by email) Logged', 'User', '39', '156');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-09:33', 'Status Changed: CLOSED', 'Staff: Staff', '35', '157');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-12:15', 'Answer(by email) Logged', 'User', '39', '158');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-6-2007-14:00', 'Staff Closed Using Mass Close', 'Staff Staff', '37', '159');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-6-2007-10:45', 'Request(by email) Logged', 'User', '43', '160');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-6-2007-14:45', 'Request Re-Opened', 'User', '42', '161');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-6-2007-14:45', 'Answer(by email) Logged', 'User', '42', '162');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-6-2007-20:00', 'Answer(by email) Logged', 'User', '39', '163');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-08:10', 'Status Changed: CLOSED', 'Staff: Staff', '43', '164');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-08:56', 'Status Changed: CLOSED', 'Staff: Staff', '39', '165');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-08:58', 'Status Changed: CLOSED', 'Staff: Staff', '42', '166');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-09:45', 'Request Re-Opened', 'User', '39', '167');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-09:45', 'Answer(by email) Logged', 'User', '39', '168');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-16:38', 'Request Logged', 'User', '44', '169');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-6-2007-21:15', 'Answer(by email) Logged', 'User', '39', '170');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('25-6-2007-14:45', 'Request Logged', 'User', '45', '171');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-10:00', 'Request(by email) Logged', 'User', '46', '172');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-10:04', 'Status Changed: CLOSED', 'Staff: Staff', '45', '173');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-10:06', 'Status Changed: CLOSED', 'Staff: Staff', '39', '174');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-10:12', 'Status Changed: CLOSED', 'Staff: Staff', '46', '175');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-10:47', 'Status Changed: CLOSED', 'Staff: Staff', '44', '176');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-11:00', 'Request Re-Opened', 'User', '46', '177');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-11:00', 'Answer(by email) Logged', 'User', '46', '178');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-6-2007-19:30', 'Answer(by email) Logged', 'User', '46', '179');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-6-2007-09:30', 'Request(by email) Logged', 'User', '47', '180');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('29-6-2007-09:32', 'Status Changed: CLOSED', 'Staff: Staff', '47', '181');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('29-6-2007-09:45', 'Status Changed: CLOSED', 'Staff: Staff', '46', '182');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-7-2007-20:00', 'Request Re-Opened', 'User', '46', '183');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-7-2007-20:00', 'Answer(by email) Logged', 'User', '46', '184');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-7-2007-20:15', 'Request Re-Opened', 'User', '47', '185');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-7-2007-20:15', 'Answer(by email) Logged', 'User', '47', '186');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-7-2007-13:39', 'Request Logged', 'User', '48', '187');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-7-2007-14:48', 'Status Changed: CLOSED', 'Staff: Staff', '48', '188');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-7-2007-14:51', 'Status Changed: CLOSED', 'Staff: Staff', '46', '189');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-7-2007-18:34', 'Request Logged', 'User', '49', '190');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-7-2007-18:35', 'Request Re-Opened', 'User', '48', '191');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-7-2007-12:41', 'Status Changed: CLOSED', 'Staff: Staff', '49', '192');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-7-2007-12:42', 'Status Changed: CLOSED', 'Staff: Staff', '48', '193');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-7-2007-18:45', 'Request Re-Opened', 'User', '49', '194');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-7-2007-18:45', 'Answer(by email) Logged', 'User', '49', '195');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-7-2007-14:24', 'Request Logged', 'User', '50', '196');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-7-2007-06:56', 'Status Changed: CLOSED', 'Staff: Staff', '49', '197');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-7-2007-07:29', 'Status Changed: CLOSED', 'Staff: Staff', '50', '198');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-7-2007-07:51', 'Status Changed: CLOSED', 'Staff: Staff', '47', '199');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-7-2007-08:11', 'Status Changed: CLOSED', 'Staff: Staff', '40', '200');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-7-2007-04:25', 'Request Logged', 'User', '51', '201');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('16-7-2007-12:55', 'Request Logged', 'User', '52', '202');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-7-2007-14:56', 'Request Logged', 'User', '53', '203');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-7-2007-15:00', 'Request Logged', 'User', '54', '204');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-7-2007-11:09', 'Status Changed: CLOSED', 'Staff: Staff', '54', '205');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-7-2007-11:30', 'Request(by email) Logged', 'User', '55', '206');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-7-2007-11:30', 'Answer(by email) Logged', 'User', '52', '207');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-7-2007-15:15', 'Answer(by email) Logged', 'User', '53', '208');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('20-7-2007-07:45', 'Status Changed: CLOSED', 'Staff: Staff', '53', '209');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('20-7-2007-07:46', 'Status Changed: DELETED', 'Staff: Staff', '55', '210');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('20-7-2007-14:24', 'Request Logged', 'User', '56', '211');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-7-2007-15:45', 'Status Changed: CLOSED', 'Staff: Staff', '52', '212');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-7-2007-15:45', 'Status Changed: CLOSED', 'Staff: Staff', '56', '213');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('30-7-2007-10:11', 'Request Logged', 'User', '57', '214');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('30-7-2007-15:03', 'Request Logged', 'User', '58', '215');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('31-7-2007-07:18', 'Status Changed: CLOSED', 'Staff: Staff', '58', '216');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-8-2007-13:45', 'Request Logged', 'User', '59', '217');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-8-2007-13:55', 'Request Logged', 'User', '60', '218');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-12:32', 'Request Logged', 'User', '61', '219');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-14:29', 'Status Changed: CLOSED', 'Staff: Staff', '57', '220');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-14:31', 'Status Changed: CLOSED', 'Staff: Staff', '59', '221');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-14:32', 'Status Changed: CLOSED', 'Staff: Staff', '61', '222');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-14:35', 'Status Changed: CLOSED', 'Staff: Staff', '60', '223');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-17:15', 'Request(by email) Logged', 'User', '62', '224');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-19:00', 'Request Re-Opened', 'User', '59', '225');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-19:00', 'Answer(by email) Logged', 'User', '59', '226');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-19:00', 'Request Re-Opened', 'User', '61', '227');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-8-2007-19:00', 'Answer(by email) Logged', 'User', '61', '228');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-08:06', 'Status Changed: CLOSED', 'Staff: Staff', '59', '229');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-08:07', 'Status Changed: CLOSED', 'Staff: Staff', '61', '230');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-08:15', 'Status Changed: CLOSED', 'Staff: Staff', '62', '231');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-08:18', 'Status Changed: CLOSED', 'Staff: Staff', '62', '232');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-20:45', 'Request Re-Opened', 'User', '62', '233');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-20:45', 'Answer(by email) Logged', 'User', '62', '234');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('3-8-2007-21:15', 'Request(by email) Logged', 'User', '63', '235');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-8-2007-09:00', 'Request Re-Opened', 'User', '60', '236');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-8-2007-09:00', 'Answer(by email) Logged', 'User', '60', '237');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-8-2007-10:53', 'Request Logged', 'User', '64', '238');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-07:25', 'Status Changed: CLOSED', 'Staff: Staff', '64', '239');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-07:30', 'Status Changed: CLOSED', 'Staff: Staff', '62', '240');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-08:00', 'Request Re-Opened', 'User', '64', '241');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-08:00', 'Answer(by email) Logged', 'User', '64', '242');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-09:00', 'Answer(by email) Logged', 'User', '64', '243');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-09:02', 'Status Changed: CLOSED', 'Staff: Staff', '63', '244');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-09:24', 'Status Changed: CLOSED', 'Staff: Staff', '60', '245');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-10:00', 'Answer(by email) Logged', 'User', '64', '246');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-10:45', 'Status Changed: CLOSED', 'Staff: Staff', '64', '247');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-12:00', 'Request Re-Opened', 'User', '63', '248');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-12:00', 'Answer(by email) Logged', 'User', '63', '249');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-13:36', 'Status Changed: CLOSED', 'Staff: Staff', '63', '250');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-18:15', 'Request Re-Opened', 'User', '63', '251');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-18:15', 'Answer(by email) Logged', 'User', '63', '252');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-20:00', 'Request Re-Opened', 'User', '64', '253');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-20:00', 'Answer(by email) Logged', 'User', '64', '254');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-8-2007-20:00', 'Answer(by email) Logged', 'User', '64', '255');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-10:45', 'Request Re-Opened', 'User', '60', '256');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-10:45', 'Answer(by email) Logged', 'User', '60', '257');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-11:28', 'Status Changed: CLOSED', 'Staff: Staff', '64', '258');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-11:34', 'Status Changed: HOLD', 'Staff: Staff', '60', '259');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-11:41', 'Status Changed: CLOSED', 'Staff: Staff', '63', '260');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-11:59', 'Status Changed: CLOSED', 'Staff: Staff', '60', '261');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-12:00', 'Request Re-Opened', 'User', '64', '262');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-12:00', 'Answer(by email) Logged', 'User', '64', '263');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-12:23', 'Status Changed: CLOSED', 'Staff: Staff', '64', '264');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-13:30', 'Request(by email) Logged', 'User', '65', '265');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-8-2007-14:48', 'Request Logged', 'User', '66', '266');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-8-2007-12:44', 'Status Changed: CLOSED', 'Staff: Staff', '65', '267');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-8-2007-12:47', 'Status Changed: CLOSED', 'Staff: Staff', '66', '268');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-8-2007-15:21', 'Request Logged', 'User', '67', '269');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-8-2007-14:15', 'Status Changed: CLOSED', 'Staff: Staff', '67', '270');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-8-2007-12:22', 'Request Logged', 'User', '68', '271');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-8-2007-12:43', 'Request Logged', 'User', '69', '272');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-8-2007-13:24', 'Status Changed: CLOSED', 'Staff: Staff', '68', '273');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-08:48', 'Request Logged', 'User', '70', '274');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-09:26', 'Status Changed: CLOSED', 'Staff: Staff', '70', '275');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-09:45', 'Request Re-Opened', 'User', '70', '276');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-09:45', 'Answer(by email) Logged', 'User', '70', '277');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-13:52', 'Request Logged', 'User', '71', '278');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-18:42', 'Status Changed: CLOSED', 'Staff: Staff', '71', '279');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-18:43', 'Status Changed: CLOSED', 'Staff: Staff', '70', '280');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-20:15', 'Request Re-Opened', 'User', '71', '281');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('22-8-2007-20:15', 'Answer(by email) Logged', 'User', '71', '282');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-8-2007-06:30', 'Request Re-Opened', 'User', '70', '283');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-8-2007-06:30', 'Answer(by email) Logged', 'User', '70', '284');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-07:59', 'Status Changed: CLOSED', 'Staff: Staff', '71', '285');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-08:00', 'Answer(by email) Logged', 'User', '70', '286');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:09', 'Request Logged', 'User', '72', '287');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:15', 'Request Re-Opened', 'User', '71', '288');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:15', 'Answer(by email) Logged', 'User', '71', '289');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:26', 'Status Changed: CLOSED', 'Staff: Staff', '72', '290');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:28', 'Status Changed: CLOSED', 'Staff: Staff', '71', '291');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:45', 'Request Re-Opened', 'User', '72', '292');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-14:45', 'Answer(by email) Logged', 'User', '72', '293');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-15:15', 'Request Re-Opened', 'User', '71', '294');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-15:15', 'Answer(by email) Logged', 'User', '71', '295');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-15:45', 'Answer(by email) Logged', 'User', '70', '296');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-8-2007-16:04', 'Request Logged', 'User', '73', '297');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-09:51', 'Status Changed: CLOSED', 'Staff: Staff', '69', '298');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-09:56', 'Status Changed: CLOSED', 'Staff: Staff', '70', '299');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-10:05', 'Status Changed: CLOSED', 'Staff: Staff', '73', '300');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-10:14', 'Status Changed: CLOSED', 'Staff: Staff', '71', '301');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-11:30', 'Request Re-Opened', 'User', '71', '302');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-11:30', 'Answer(by email) Logged', 'User', '71', '303');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-13:19', 'Status Changed: CLOSED', 'Staff: Staff', '72', '304');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-8-2007-13:20', 'Status Changed: CLOSED', 'Staff: Staff', '71', '305');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('29-8-2007-10:13', 'Status Changed: CLOSED', 'Staff: Staff', '51', '306');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('30-8-2007-10:15', 'Request Re-Opened', 'User', '51', '307');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('30-8-2007-10:15', 'Answer(by email) Logged', 'User', '51', '308');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('4-9-2007-13:51', 'Status Changed: CLOSED', 'Staff: Staff', '51', '309');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-9-2007-07:07', 'Request Logged', 'User', '74', '310');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-9-2007-13:45', 'Answer(by email) Logged', 'User', '74', '311');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-9-2007-08:03', 'Status Changed: CLOSED', 'Staff: Staff', '74', '312');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-9-2007-10:00', 'Request Re-Opened', 'User', '74', '313');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-9-2007-10:00', 'Answer(by email) Logged', 'User', '74', '314');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-9-2007-10:23', 'Status Changed: CLOSED', 'Staff: Staff', '74', '315');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('7-9-2007-08:33', 'Request Logged', 'User', '75', '316');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('11-9-2007-13:25', 'Status Changed: CLOSED', 'Staff: Staff', '75', '317');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-9-2007-09:16', 'Request Logged', 'User', '76', '318');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('14-9-2007-10:46', 'Request Logged', 'User', '77', '319');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-9-2007-08:13', 'Request Logged', 'User', '78', '320');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-9-2007-08:15', 'Request Logged', 'User', '79', '321');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-9-2007-10:15', 'Request Re-Opened', 'User', '70', '322');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('17-9-2007-10:15', 'Answer(by email) Logged', 'User', '70', '323');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-11:09', 'Status Changed: CLOSED', 'Staff: Staff', '78', '324');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-11:40', 'Status Changed: CLOSED', 'Staff: Staff', '70', '325');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-11:46', 'Status Changed: CLOSED', 'Staff: Staff', '77', '326');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-12:06', 'Status Changed: CLOSED', 'Staff: Staff', '77', '327');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-12:25', 'Status Changed: CLOSED', 'Staff: Staff', '79', '328');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-12:45', 'Request Re-Opened', 'User', '78', '329');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('18-9-2007-12:45', 'Answer(by email) Logged', 'User', '78', '330');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-9-2007-08:46', 'Staff Closed Using Mass Close', 'Staff Staff', '78', '331');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-9-2007-19:15', 'Answer(by email) Logged', 'User', '76', '332');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-9-2007-19:15', 'Request Re-Opened', 'User', '79', '333');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-9-2007-19:15', 'Answer(by email) Logged', 'User', '79', '334');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('20-9-2007-09:12', 'Status Changed: CLOSED', 'Staff: Staff', '76', '335');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('20-9-2007-22:45', 'Request Re-Opened', 'User', '76', '336');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('20-9-2007-22:45', 'Answer(by email) Logged', 'User', '76', '337');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-9-2007-08:45', 'Request(by email) Logged', 'User', '80', '338');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-9-2007-12:15', 'Request(by email) Logged', 'User', '81', '339');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-9-2007-15:18', 'Status Changed: CLOSED', 'Staff: Staff', '80', '340');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-9-2007-15:19', 'Status Changed: CLOSED', 'Staff: Staff', '76', '341');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-9-2007-15:20', 'Status Changed: CLOSED', 'Staff: Staff', '79', '342');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('21-9-2007-15:21', 'Status Changed: CLOSED', 'Staff: Staff', '81', '343');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-10:46', 'Request Logged', 'User', '82', '344');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-12:39', 'Status Changed: CLOSED', 'Staff: Staff', '82', '345');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-13:00', 'Request Re-Opened', 'User', '82', '346');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-13:00', 'Answer(by email) Logged', 'User', '82', '347');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-13:00', 'Answer(by email) Logged', 'User', '82', '348');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-13:14', 'Status Changed: CLOSED', 'Staff: Staff', '82', '349');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-14:00', 'Request Re-Opened', 'User', '82', '350');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('24-9-2007-14:00', 'Answer(by email) Logged', 'User', '82', '351');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('27-9-2007-09:30', 'Answer(by email) Logged', 'User', '82', '352');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-9-2007-10:00', 'Answer(by email) Logged', 'User', '82', '353');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-10-2007-05:45', 'Request Re-Opened', 'User', '80', '354');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-10-2007-05:45', 'Answer(by email) Logged', 'User', '80', '355');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-10-2007-07:33', 'Staff Closed Using Mass Close', 'Staff Staff', '82', '356');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-06:45', 'Answer(by email) Logged', 'User', '80', '357');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-06:51', 'Request Logged', 'User', '83', '358');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-07:23', 'Status Changed: CLOSED', 'Staff: Staff', '83', '359');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-07:26', 'Status Changed: CLOSED', 'Staff: Staff', '80', '360');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-10:15', 'Request Re-Opened', 'User', '83', '361');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-10:15', 'Answer(by email) Logged', 'User', '83', '362');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('2-10-2007-15:00', 'Answer(by email) Logged', 'User', '83', '363');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-10-2007-12:51', 'Request Logged', 'User', '84', '364');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-10-2007-13:00', 'Status Changed: CLOSED', 'Staff: Staff', '83', '365');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-10-2007-13:01', 'Status Changed: CLOSED', 'Staff: Staff', '83', '366');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-10-2007-13:30', 'Answer(by email) Logged', 'User', '84', '367');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('5-10-2007-14:13', 'Status Changed: CLOSED', 'Staff: Staff', '84', '368');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-10-2007-12:18', 'Request Logged', 'User', '85', '369');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-10-2007-12:54', 'Status Changed: CLOSED', 'Staff: Staff', '85', '370');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-10-2007-17:45', 'Request Re-Opened', 'User', '85', '371');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-10-2007-17:45', 'Answer(by email) Logged', 'User', '85', '372');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-10-2007-07:37', 'Status Changed: CLOSED', 'Staff: Staff', '85', '373');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-10-2007-10:30', 'Request Re-Opened', 'User', '84', '374');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('10-10-2007-10:30', 'Answer(by email) Logged', 'User', '84', '375');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('15-10-2007-09:45', 'Answer(by email) Logged', 'User', '84', '376');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('16-10-2007-09:30', 'Answer(by email) Logged', 'User', '84', '377');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('19-10-2007-12:58', 'Staff Closed Using Mass Close', 'Staff Staff', '84', '378');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('23-10-2007-11:20', 'Request Logged', 'User', '86', '379');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('26-10-2007-12:22', 'Status Changed: CLOSED', 'Staff: Staff', '86', '380');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('28-10-2007-12:15', 'Request(by email) Logged', 'User', '87', '381');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('31-10-2007-07:51', 'Request Logged', 'User', '88', '382');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('31-10-2007-08:30', 'Status Changed: CLOSED', 'Staff: Staff', '88', '383');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('31-10-2007-10:58', 'Status Changed: CLOSED', 'Staff: Staff', '87', '384');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('31-10-2007-17:00', 'Request(by email) Logged', 'User', '89', '385');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-11-2007-06:57', 'Status Changed: CLOSED', 'Staff: Staff', '89', '386');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('1-11-2007-12:15', 'Request Logged', 'User', '90', '387');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-11-2007-13:57', 'Request Logged', 'User', '91', '388');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-11-2007-14:06', 'Status Changed: CLOSED', 'Staff: Staff', '91', '389');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('6-11-2007-14:07', 'Status Changed: CLOSED', 'Staff: Staff', '90', '390');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('8-11-2007-10:24', 'Request Logged', 'User', '92', '391');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-11-2007-07:24', 'Request Logged', 'User', '93', '392');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-11-2007-10:44', 'Status Changed: CLOSED', 'Staff: Staff', '92', '393');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('9-11-2007-15:45', 'Answer(by email) Logged', 'User', '93', '394');
REPLACE INTO `perlDesk_activitylog` (`date`, `action`, `user`, `cid`, `id`) VALUES ('13-11-2007-10:41', 'Status Changed: CLOSED', 'Staff: Staff', '93', '395');
REPLACE INTO `perlDesk_announce` (`display_until`, `time`, `subject`, `staff`, `users`, `author`, `id`, `message`) VALUES (NULL, '1-10-2007-11:36', 'New Users', '', '1', 'admin', '1', 'You must first REGISTER.  Select the Register button.  \r<br>\r<br>');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Tom Evers', '1', '1', '1');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jimbo', '1', '3', '2');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '10', '3');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '11', '4');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '12', '5');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '13', '6');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '14', '7');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '15', '8');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '16', '9');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '17', '10');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '18', '11');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mary Ann Hess', '1', '19', '12');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Lou Gay', '1', '20', '13');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Richard Cox', '1', '21', '14');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Don Johnson', '1', '22', '15');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Melissa Osofsky', '1', '23', '16');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Information Services', '1', '24', '17');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '25', '18');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '26', '19');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '27', '20');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '29', '21');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Warren Childers', '1', '30', '22');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Steven Chalfin', '1', '31', '23');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Greg Jones', '1', '32', '24');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Steven Chalfin', '1', '33', '25');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Neil Nederfield', '1', '34', '26');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Warren Childers', '1', '35', '27');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '36', '28');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('David Claussen', '1', '37', '29');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Warren Childers', '1', '38', '30');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Dan Nelson', '1', '40', '31');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('joey meier', '1', '41', '32');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mike Anelli', '1', '42', '33');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('joey meier', '1', '44', '34');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Kevan Snowbarger', '1', '45', '35');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gerry Grahn', '1', '48', '36');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('joey meier', '1', '49', '37');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Mindy Malone', '1', '50', '38');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Paul Hamutengela', '1', '51', '39');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '52', '40');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Thomas Gorski', '1', '53', '41');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Thomas Gorski', '1', '54', '42');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Thomas Gorski', '1', '56', '43');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('David Claussen', '1', '57', '44');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gerry Cash', '1', '58', '45');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Thomas Gorski', '1', '59', '46');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Thomas Gorski', '1', '60', '47');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Thomas Gorski', '1', '61', '48');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Dan Pennington', '1', '64', '49');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('ROBERT SCHOFIELD', '1', '66', '50');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Jeff Montgomery', '1', '67', '51');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('davidc', '1', '68', '52');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('davidc', '1', '69', '53');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('David ST JOHN', '1', '70', '54');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gerry Cash', '1', '71', '55');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gerry Cash', '1', '72', '56');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gerry Cash', '1', '73', '57');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Ron Donahue', '1', '74', '58');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Ron Donahue', '1', '75', '59');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gerry Cash', '1', '76', '60');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Gregory Rose', '1', '77', '61');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Richard Petit', '1', '78', '62');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Ron Donahue', '1', '79', '63');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('David ST JOHN', '1', '82', '64');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Barry Jerushalmy', '1', '83', '65');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Colin MacLeod', '1', '84', '66');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Tom Hoagland', '1', '85', '67');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('David Card', '1', '86', '68');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('brandie emmett', '1', '88', '69');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Fred L Phillips', '1', '90', '70');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Phone Tech/Mr. Aryae Brown', '1', '91', '71');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Michael McLoughlin', '1', '92', '72');
REPLACE INTO `perlDesk_call_fields` (`value`, `fid`, `cid`, `id`) VALUES ('Andrew Peterson', '1', '93', '73');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'IN PROGRESS', '8-4-2007-08:25', 'DELETED', '0', 'sales@cavucompanies.com', NULL, NULL, '0', 'hd', '1', '1', 'cavucomp', NULL, 'Problem', '1176042339', '1', '1176044247', 'OK', 'Unregistered', NULL, 'aZIDt2d3cl', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-4-2007-09:23', 'DELETED', '0', 'jim@redwingaviation.com', NULL, NULL, '0', 'em', '2', '13', 'cavucomp', NULL, 'A new problem', '1176045810', '1', '1176045810', 'Here is a new problem with EFB-Pro', 'Jimbo', NULL, 'ht9DtdosHU', 'cavucomp', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-4-2007-09:45', 'DELETED', '0', 'jim@redwingaviation.com', NULL, NULL, '0', 'hd', '3', '1', 'cavucomp', NULL, 'MAC doesn’t show', '1176047100', '0', '1176049223', 'MAC doesn’t appear in the CG envelop', 'Jimbo', NULL, 'nw2hrAaBgS', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-4-2007-11:37', 'DELETED', '0', '2371stocknews@tower-talk.com', NULL, NULL, '0', 'em', '4', '13', 'cavucomp', NULL, 'fast delivery, moneyback guaranty', '1176053837', '1', '1176053837', 'Mega  authenticV I A G R A   $ DISCOUNT priceC I A L I S  $DISCOUNT priceDo not miss IT, CLICK here.\r\nhttp://www.moujsjkhchum.com\n', '2371stocknews', NULL, 'ISEDfrSWou', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-4-2007-11:37', 'DELETED', '0', 'amicambodiahho@alring.com', NULL, NULL, '0', 'em', '5', '13', 'cavucomp', NULL, 'I addresses', '1176053839', '1', '1176053839', '\r\n\r\n\r\n\r\n\r\nGround floor to the future, in the next big soda co\r\nFire Mtn Beverage Company\r\nSYm-FB VG\r\nStron g B reccomended at 2 Cents\r\nFIZ started at a penny and now trades over $10\r\nHANS Started at penny and reached $40Get in monday the 9th , don\'t get left out again\r\n\r\n told CBS\'s \"The Early Show\" on Friday, before her brother Jason McKay\'s funeral.\r\ncourse,\" said Adrianne Marsh, a spokeswoman for McCaskill who was finishing a four-day\r\n and in the families, need,\" said Jeanne Wade Evans, the San Bernardino \r\non terror. \"If they say they want to win the war on terror, but call for America \r\nOyler \"adamantly denies involvement in this fire and in any of these fires,\r\n\r\n', 'amicambodiahho', NULL, 'bD94SjdrCK', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-4-2007-11:37', 'DELETED', '0', 'rlgrand@lanset.com', NULL, NULL, '0', 'em', '6', '13', 'cavucomp', NULL, 'But captor yourselves hap', '1176053841', '1', '1176053841', 'THIS ONE IS BEING PROMOTED, TAKE ADVANTAGE.\r\n\r\nLookup: CDYV, Current: $0.089 (5 Day Target price: $0.425!), Expected: Steadily climb for the top!!\r\n\r\nTRADE SMART AND WIN WITH US NOW...\r\n\r\nSee the news, support, call your broker.\n', 'rlgrand', NULL, '2HHtuRcktf', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-4-2007-17:06', 'DELETED', '0', 'jim@redwingaviation.com', NULL, NULL, '0', 'em', '7', '13', 'Staff', NULL, 'An email request', '1176073588', '1', '1176074119', 'Here is the problem', 'Jimbo', NULL, 'VqGNZxaoJD', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '9-4-2007-17:30', 'DELETED', '0', 'jim@redwingaviation.com', NULL, NULL, '0', 'em', '8', '13', 'Staff', NULL, 'Mondays newest problem', '1176161407', '1', '1176161407', 'Here\'s the problem text', 'Jimbo', NULL, 'AKCnGsFU9y', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '9-4-2007-18:00', 'DELETED', '0', 'jim@redwingaviation.com', NULL, NULL, '0', 'em', '9', '13', 'Staff', NULL, 'Tuesday problem', '1176163207', '1', '1176163207', 'Another problem to discuss', 'Jimbo', NULL, 'TOJKCINh82', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '9-4-2007-21:21', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, '1177075351', '0', 'hd', '10', '2', 'Staff', NULL, 'user information screen', '1176175269', '0', '1176211351', 'EFB KWIK\r\nUser information will not save and start program for me\r\n', 'mahess', NULL, 'YP1IaNSN7f', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '9-4-2007-21:24', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '11', '3', 'Staff', NULL, 'can not load to hp ipaq', '1176175467', '1', '1176255825', 'down loaded quote\r\nget message of pending application install on the next mobile device connection application will be down loaded to the device,\r\nOK\r\ntransferring db files to device\r\n\r\nhave active sync about 10 times and program has not installed yet.\r\n\r\nNEED HELP ON THIS MATTER ASAP\r\n\r\nBOUGHT THIS PROGRAM TO HAVE RUNNING ON FRIDAY WHEN IT WAS PURCHASED.  DID NOT KNOW THAT YOU COMPANY DID NOT HAVE PHONE SUPPORT THAT WOULD HELP YOU I AM NOT VERY HAPPY AT THIS MOMENT.  I BOUGHT THESE 2 PROGRAMS FOR A REASON NOT TO HAVE TO WAIT FOR EVER TO GET THEM TO WORK.\r\n\r\nPLEASE HELP ASAP\r\nTHANKS, Mary Ann\r\n', 'mahess', NULL, '1hCWWjWW1o', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '10-4-2007-12:30', 'DELETED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '12', '3', 'Staff', NULL, 'did what you said', '1176229826', '0', '1176248146', 'un installed quote and re-installed still is not on the IPAQ\r\n\r\nNOW WHAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!\r\n', 'mahess', NULL, 'nOmjgZUaKJ', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '10-4-2007-15:09', 'DELETED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '13', '3', 'Staff', NULL, 'EFB-Quote Installation', '1176239354', '1', '1176239354', 'Still having problems with EFB-Quote. Did as you instructed by uninstalling the program from PC then redownloaded the program from the website and still remains the same. PDA was connected to the activesync cable and activesync is connected to the device before running the program. Have anymore suggestions?', 'mahess', NULL, '0Ode3CTBqM', NULL, '0');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '10-4-2007-19:18', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '14', '3', 'Staff', NULL, 'Requesting DISC OVERNITE SERVICE', '1176254298', '1', '1176254298', 'I would like you send me both the quote program and kwik program for my HP IPAQ on disc overnite service to my office, please.\r\nI can not wait no long on getting this problem fixed.  \r\nIf you would be able to contact me tommorrow after 8:30 am est at 800-245-9987 to help me trouble shoot this it would be great.  Otherwise if this problem can not be resolved immediately, I am requesting a refund of my money.  Please help me in this matter.', 'mahess', NULL, 'R8sTWclEu8', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '11-4-2007-10:41', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '15', '3', 'Staff', NULL, 'thank you', '1176309690', '1', '1176309690', 'THANK YOU VERY MUCH THIS MORNING FOR YOU HELP!\r\n\r\nThat was greatly appreciated, have not had time to set software up yet will proberly get to it later today if office is quit\r\n', 'mahess', NULL, 'M08Cy0jRdU', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '13-4-2007-07:42', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '16', '3', 'Staff', NULL, 'Unknown if missing files to setup quote', '1176471774', '0', '1176484893', 'I had my pilot last night go to setup aircraft, I gave him the manual and he said that files are missing that are needed to set up the aircraft information.\r\nCould you help me on this.', 'mahess', NULL, 'DNqPHlb59L', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '13-4-2007-13:10', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '17', '3', 'Staff', NULL, 'help before weekend please', '1176491454', '1', '1176491454', 'could you please call me for one last thing.\r\n800-245-9987', 'mahess', NULL, 'jLev724SW7', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '17-4-2007-09:14', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '18', '3', 'Staff', NULL, 'quote program questions', '1176822849', '0', '1176825960', 'In this program can you change from nautical miles to statue miles?\r\nAlso can you set a minimum mileage requirement?', 'mahess', NULL, 'IufiY7tjfG', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '17-4-2007-14:10', 'CLOSED', '0', 'maryann@aeronationalinc.com', NULL, NULL, '0', 'hd', '19', '3', 'Staff', NULL, 'Delete Aircraft', '1176840613', '0', '1177009853', 'When you put in aircrafts, if you want to delete any of them out of the set-up feature, how do you do that.  Could you please let me know, there is nothing in your manual that tells you how to do that.\r\n\r\nthanks,\r\n', 'mahess', NULL, 'MXgmAmAyH5', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('1', 'CREATED', '23-4-2007-09:02', 'CLOSED', '0', 'lou.gray@duncanaviation.com', NULL, NULL, '0', 'hd', '20', '1', 'Staff', NULL, 'Correcting Software', '1177340547', '1', '1177601417', '1)cant get cotaminated rnwy data for any aircraft.\r\n2)dont have 1st or 2nd seg info for any of the citations\r\n3) 300DA has no performance info, and only alows a flap 7 T.O. and cant procede past that page.\r\n4)711LV W/B incorrect... way out the front.\r\n5) no APR info for 650DA\r\n6)zero wing fuel weight doesnt take fuse fuel into account as it should.\r\n7)lear taxi fuel set at 42# ???\r\n8)Does the program calculate ballst fuel on the c-650’s ?\r\n9)Aft moment on c-650’s 330.1 not 330.0\r\n\r\nWe have down loaded the current program on several desktops as well as all the palms. Would it be possible to get a new disk with corrected info asap. I am sure there will be other issues that we will find as we become more familiar with the software. please help.\r\n\r\nThanks\r\nlou gray', 'grayl', NULL, 'oJQn3wEui5', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '23-4-2007-17:39', 'CLOSED', '0', 'rcox6@wi.rr.com', NULL, NULL, '0', 'hd', '21', '1', 'Staff', NULL, 'jet performance calculations', '1177371591', '0', '1177422391', 'I would like to know if your digital database contains the Sabre 65, as I’m interested in either purchasing a Palm or TreoP to perform take-off calcs...and wt. & balance.\r\n\r\nthank you', 'rmccox', NULL, 'GWLbGE6Lf1', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('1', 'CREATED', '27-4-2007-10:14', 'CLOSED', '0', 'ddj232@comcast.net', NULL, NULL, '0', 'hd', '22', '1', 'Staff', NULL, 'Weight an Balance', '1177690480', '1', '1177799367', 'I upgraded to the latest version of EFB-Pro yesterday 4/26 and I hope I can get a resolve on these issues ASAP. Installed on a new Treo 680.\r\n\r\n1. W/B for G-IVsp just shows the ZFW envelope which is fine. Program dispalys ZFW point fine and shows the loaded point just fine. When I add fuel to compute T/O Weight and C/G it shows CG too AFT inside the envelope. It does however display the T/O Weight and C/G. Is this a correct display???? Or do I have a problem?\r\n\r\n2. Program will not allow me to save Setup E-Mail parameters. It does not send the W/B thru email with your server and if I add a different server as per the manual and hit SAVE, when I go back to the setup screen the server I entered is replaced with your server. Also when I go to enter the crew all fields say Aircraft #20. When I put a crew name in there and return to this screen all names are replaced with Aircraft #20.\r\n\r\n', 'Don', NULL, 'LLxRfaFc56', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('1', 'CREATED', '3-5-2007-09:39', 'CLOSED', '0', 'mosofsky@ccrjet.com', NULL, NULL, '0', 'hd', '23', '10', 'Staff', NULL, 'Activation Code', '1178206764', '0', '1178218913', 'We need the registration code to our CaVu program. Our handheld devices are asking for the registration code before they will allow us to use the programs.\r\n\r\nPlease contact me as soon as possible so that we can continue to use your software.\r\n\r\nThank you,\r\nMelissa Osofsky\r\n', 'mosofsky', NULL, 'jEO8XsEQLP', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '4-5-2007-08:04', 'CLOSED', '0', 'duncansoftware@duncanaviation.com', NULL, NULL, '0', 'hd', '24', '1', 'Staff', NULL, 'Double Planes, or Missing Planes', '1178287479', '1', '1178287479', 'Since syncing with the New CD\r\n\r\nOn Palm N300DA\r\n\r\nis Listed 3 times, \r\nN711LV, and No other Planes.....\r\n\r\nOn Palm N711LV\r\n\r\nMissing N260LF\r\n\r\nOn Palm N650DA\r\n\r\nis List 2 times,\r\nMissing N260LF\r\n\r\nPalm N452DA\r\n\r\nDouble N452DA, \r\nDouble N711LF\r\nMissing N260LF\r\n\r\nPalm N260LF  Correct\r\n\r\nJoy Hohensee\r\n402-479-4259\r\n', 'DuncanAviation', NULL, '7SaI7enWKb', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '8-5-2007-14:55', 'CLOSED', '0', 'jmontgomery@ssg.petsmart.com', NULL, NULL, '0', 'hd', '25', '1', 'Staff', NULL, 'DA-2000 2nd seg wt', '1178657735', '1', '1179005414', 'Today I run into another situation while calculating DA-2000 take off data for KPDK. It appears there is a gross difference of around 7000 lbs. between flaps 10 and 20 with flaps 20 setting 7000 lbs heavier than flaps 10 on 4.8 net climb gradient?\r\nHere’s the scenario:\r\nKPDK\r\n30C\r\n1000 elev   4.8 grad.\r\n.2 slope   2400ft DT Top\r\n6001ft  rwy length\r\n \r\nFlaps 10:\r\nMax BFL wt         34463 lbs\r\nMax 2nd Seg wt   28810 lbs\r\n \r\nFlaps 20:\r\nMax BFL wt          35123 lbs\r\nMax 2nd Seg wt    35024 lbs?????\r\n \r\nIf you look at the AFM, flaps 20 setting is closer to 27000 lbs.\r\nAlso, some questions have come up from members of our flight department regarding the terms used in EFB-Pro vs. AFM for both the DA-2000 and CL604. Can you define the following terms and how they apply to our aircraft. There’s limited information in the EFB-Pro installation manual.\r\n \"SW\" as listed on WX and LIMIT page\r\n \"TOC*\"\r\n \"Transition Altitude\"\r\n \"2nd Seg (45000 max)   5.00%\"  (This is an example with a BFL of 44000 lbs.)\r\n \r\n', 'petsmart1', NULL, 'EqaAAPH3wU', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('5', 'CREATED', '8-5-2007-14:59', 'CLOSED', '0', 'jmontgomery@ssg.petsmart.com', NULL, NULL, '0', 'hd', '26', '1', 'Staff', NULL, 'DA-2000 Performace Calculations', '1178657995', '0', '1178982601', 'In an effort to verify the calculations between the data in the AFM and the performance calculator for the DA-2000, I’m finding a difference between the two. Using the example in the AFM in section 5, sub-section 450, page1A which is for “Dry Runway, 20 Flaps+Slats” and a DP top of 1500 ft above the take-off surface as defined in the AFM for “Take-Off Flight Path”, the limiting factor in the AFM is the BFL at an interpolated value of 32,000 lbs. The limiting factor using the performance calculator is “Max Wgt 2nd Seg” at 30,012 lbs not BFL as determined in the AFM. Why is there such large difference in weight limits and a discrepancy in the limiting factor for the calculations of a given condition?', 'petsmart1', NULL, '6XsOsVsstd', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '8-5-2007-15:12', 'CLOSED', '0', 'jmontgomery@ssg.petsmart.com', NULL, NULL, '0', 'hd', '27', '1', 'Staff', NULL, 'Version updates', '1178658742', '0', '1178735496', 'How can we download the latest version of EFB-Pro for our package. Over the last several months we have received a number of changes in indiviual files. Does our account have the lastest updates? We would like to install our package on our staff’s computers.\r\nThanks,\r\nJeff', 'petsmart1', NULL, 'y9NZW3Zhf5', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '14-5-2007-10:30', 'CLOSED', '0', 'JMontgomery@SSG.PETsMART.com', NULL, NULL, '0', 'em', '28', '13', 'Staff', NULL, 'RE: Falcon 2000 uodate file', '1179160214', '0', '1179241913', 'Thanks,\nIs this a fix for table 8 (flaps20), what is this for?\n\n         \n\nFrom: Support [mailto:support@cavucompanies.com] \nSent: Monday, May 14, 2007 7:18 AM\nTo: Jeffrey Montgomery\nSubject: Falcon 2000 uodate file\n\n\nPlace these into the EFB-Pro/&lt;user&gt; folder.\n \nI\'ve included a new app file though nothing has changed regarding the\n2000.\n \nSupport\n\n#####################################################################################\nThe information contained in this electronic mail message, including attachments, if any, is PetSmart confidential information.  It is intended only for the use of the person(s) named above.  If the reader of this message is not the intended recipient, or has received this message in error, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited.  If you are not the intended recipient or have received this message in error, please notify the sender via e-mail and promptly delete the original message.\n#####################################################################################', 'petsmart1', NULL, 'sBpJIPHVlH', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('3', 'CREATED', '17-5-2007-09:05', 'CLOSED', '0', 'jmontgomery@ssg.petsmart.com', NULL, NULL, '0', 'hd', '29', '1', 'Staff', NULL, 'Downloads', '1179414303', '0', '1179498568', 'How can we download the package we purchased with  the latest updates and corrections.\r\nSuggestion for Falcon update, include the rotation angle in degrees on the performance results page.', 'petsmart1', NULL, 'iZOgRElbJw', 'Staff', '1');
REPLACE INTO `perlDesk_calls` (`priority`, `sub_status`, `time`, `status`, `is_locked`, `email`, `color`, `close_timer`, `time_spent`, `method`, `id`, `category`, `ownership`, `lock_time`, `subject`, `track`, `aw`, `active`, `description`, `username`, `due_date`, `ikey`, `closedby`, `an`) VALUES ('2', 'CREATED', '17-5-2007-11:40', 'CLOSED', '0', 'N1wc@aol.com', NULL, NULL, '0', 'hd', '30', '1', 'Staff', NULL, 'Performance Calculations', '1179423639', '1', '1179423639', 'We have EFB-Pro installed on our desktop system and two Palm 700P Smartphones and have been using the software for the past six months or so for our BE30/350.  Now that we are more accustomed to the software, we would like to make use of the rest of the performance capabilities.  With that in mind, we would like to get the necessary software updates to compute performance criteria for takeoff, cruise and landing.\r\n\r\nI don’t know if it will be possible, but we will be going to FlightSafety for recurrent and type rating training starting on 4 June and would like to use the software during that training.  Please add us to your programming que and let us know if you require additional informat